Business Process Outsourcing

Focus on growing your business by using us as your back-office operations
team who will reduce your risk and provide you with greater scalability.

Why outsource to Cheetah

With more than 200 years of combined, diverse experiences, our team is equipped to help manage your operational needs, providing full confidence with daily balancing and reconciliation. Partner with a culture-first company with more than 30 years of experience in providing exceptional service.

Because we’re here to handle your day-to-day operational needs, this means you can:

  • Keep your staff free and flexible to focus on your customers and grow your business.
  • Invest in your business by limiting your operational costs, increasing efficiencies, and managing staff with a scalable model.
  • Automate manual processes and reduce opportunities for error.
  • Meet regulatory expectations by having multiple layers of backup and support.
  • Mitigate risks or losses associated with employee management and turnover.

Check out the case study

How one bank grew its profits without increasing overhead

Services we provide

We provide:

  • Custodial Representative for Transfers, Income Processing, and Trade Settlement
  • Custodial Aggregation Services
  • Disbursement Processing
  • Cash Processing
  • Statement Processing
  • Daily Balancing and Reconciliation
  • OFAC and FinCEN Reporting
  • Secure communications with Operations Specialists

Our process

Starting on day one, we’ll work with your team to standardize your processes and procedures to reduce your risk and improve service to your clients, which your management and auditors will appreciate. And we will stay with you through every step, providing you with training on anything you’ll need for this change so that you’ll know what to expect.

Everything we do, we base on experience and research that we’ve incorporated into our responsibility matrix. This covers configuring and administering our Cheetah platform, setting up security, scheduling reporting, coordinating fees and data entry, and managing processing activities.