Careers at Cheetah
Our success is a result of our culture
Are you the kind of person to stop and help a stranger change a tire, or to return their grocery cart for them? If you care about others and understand the value of service, you’ll fit right in at Cheetah. We owe our success entirely to a culture founded on the idea that we are here to make great things happen for other people.
Help us make great things happen
The Quality Assurance Analyst I is responsible for ensuring measurable improvement of financial software product quality through the execution of effective and efficient quality assurance management and testing processes. Working with the Quality Assurance Project Team Lead and under the guidance of Manager of Quality Assurance, the Quality Assurance Analyst I partners with other Quality Assurance team members and development teams to manage progress against the release commitments and collectively adjust the release plans to ensure effective completion of commitments.
Solutions Consultant
The primary responsibility of Solutions Consultant is to prepare and deliver high quality consultative sessions to prospective and current clients. The Solutions Consultant will contribute as requested to the completion of RFPs (Requests for Proposal) submitted by prospects. This role can travel up to 50% of the time to deliver onsite, in-depth presentations which include discovery and/or product demonstrations. Solutions Consultants require a deep understanding of the trust industry including the regulatory requirements mandated by various governing institutions. The position requires the ability to match business solutions in a relatable manner based on conducted discovery sessions.
*This is NOT a sales representative role*
Regional Sales Manager
With the explosive growth at Cheetah, the Regional Sales Manager (RSM) is responsible for driving new client sales to achieve Cheetah’s revenue goals within an assigned geographic territory. New sales are focused primarily on the company’s flagship trust accounting and wealth management platform. The Regional Sales Manager manages a complex, multi-stakeholder, enterprise sales process from lead to closure, coordinating internal resources to effectively match Cheetah’s products and services to prospective clients’ needs and objectives. The RSM also represents Cheetah at financial industry conferences for lead generation and relationship management purposes, continuously developing and managing a sales pipeline. The RSM professionally embodies and demonstrates Cheetah’s purpose, mission and values to prospective clients and the industry.
Client Support Specialist
The Client Support Specialist works directly with clients to research and resolve support cases, provide end-user training, analyze requirements and collaborate with Software Development group.
The Client Support Specialist is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs, problem-solving skills, as well as communicating effectively with team members within the Client Support Team. The Client Support Specialist exceeds client expectations to consistently achieve a 99 percent Raving Fan satisfaction score.
While there are currently no open positions at Cheetah, we always welcome applications from talented and passionate individuals who are interested in joining our team. Submitting your application now ensures you’ll be considered when future opportunities become available.